Frequently Asked Questions

Question 1

How much does a house clearance cost?

Accepted Answer

The cost of a house clearance depends on a number of factors — including the amount being removed, the size of the property, access, labour requirements and how the waste needs to be disposed of. Every job is different, which is why we provide free, fixed-price quotes with no hidden charges. Contact us to request a quote and we'll assess your specific requirements.

Question 2

Can you provide a house clearance quote from photographs?

Accepted Answer

In many cases, yes. Photographs of the rooms, furniture and items requiring clearance can help us assess the job remotely and may allow us to provide an estimate without an initial visit. Some larger or more complex properties may still require an in-person assessment, but uploading photos when you request a quote is always a good starting point.

Question 3

What happens to furniture and belongings after a clearance?

Accepted Answer

We operate a recycling-first approach. Suitable reusable items may be redirected for reuse wherever practical. Everything else is sorted and recycled responsibly in line with SEPA regulations — we aim to divert as much as possible from landfill. As a SEPA-registered waste carrier, we provide full documentation for every clearance.

Question 4

Do I need to be at the property during the clearance?

Accepted Answer

Not necessarily. Many customers provide access and allow us to carry out the work independently. We'll keep you updated throughout and can provide photographic confirmation on completion. Arrangements can often be made where you cannot attend, subject to access and the details being agreed beforehand.

Question 5

Can you help following a bereavement?

Accepted Answer

Yes. We provide a discreet and respectful bereavement clearance service and understand that clearing a loved one's home is often a difficult and emotional process. We work sensitively with families, executors and solicitors, and can work at a pace that suits you. Nothing is removed without your knowledge.

Question 6

Are you a registered waste carrier?

Accepted Answer

Yes. HC&C is registered with the Scottish Environment Protection Agency (SEPA) as a waste carrier, which means we are authorised to collect and transport waste responsibly and legally. We provide full waste transfer documentation for every clearance. You should never use an unregistered waste carrier — illegal dumping carries significant fines and the waste can be traced back to the property owner.

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